Managed IT

Help when you need it.

Subscription-based managed IT services to keep your systems and business up and running for a simple, per-user monthly fee.
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Your remote IT help desk.

  • Month-to-month subscription
    Subscription service based on your needs = no bill shock.
  • 24/7 Maintenance & monitoring
    Monitoring and maintenance of core infrastructure via remote agent on workstations and servers.
  • Access to service desk technicians
    Access to service desk technicians during business hours with clear Service Level Agreements about response and resolution timeframes (and by business hours we don’t mean 9-5. Our service desk is open from 7 am to 6 pm AEDT/AEST to catch the early risers and late workers).
  • Monthly reporting
    Get the reports and insights you need to keep your team on track.
  • Optional out-of-hours support
    Our Australian-based service desk is available 24/7/365 to help with any IT problem, big or small.

Talk to us about managed IT support.

“Sentrian are always a pleasure to deal with, super professional, and know precisely what to do to assist with any technical issues.”
Johnathan Curro
Direct Support

Immediate access to technicians.

Sentrian’s Service Desk is manned by a team of Technical Support Engineers, so you speak to someone who can help straight away, instead of being filtered through a customer service representative. By connecting you directly with technical support, we’ll quickly solve your issues and get your systems running again.

You-Centred Technology

The Sentrian Difference.

There when you need us
Our highly qualified service desk and engineering teams are there to help when you need it. 24/7/365. We manage your IT end to end.
Full transparency
Our ticket management system makes it easy for you to keep track of where things are at. Log in to your company portal at any time to check on the status of support tickets so you don’t need to waste time chasing things up.
Proactive monitoring
We provide 24/7 systems monitoring to proactively manage your systems and keep things working at their best. In addition, systems are automatically patched and updated, all scheduled at a time to ensure minimal impact on your team.
Third-party liaison
With our application management support, we’ll take over any liaison with third parties that support other products, to get faster resolution. Your team can stay focused on what they do best.
All the help you need
Most of our packages include unlimited support, both remote and onsite, so your team members can contact us whenever they need, without having to go through a central point in your organisation. Because you’ll pay a fixed, per-user fee each month, you’ll know exactly what your IT spend is. We don’t use lock-in contracts, so you can adjust your service up and down as needs change and only pay for the number of users you have, or even change supplier if you want to move on.
Success Story
Get in touch

Let’s put you and your team at the centre of your tech.

Contact Us

P. 1300 791 678

Brisbane Office
14 Railway Tce,
Milton QLD 4064
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Contacting Sentrian

Sentrian is a business to business managed IT service provider. Unfortunately, we cannot assist with home or personal IT enquiries.

If you are an existing client looking for help with a support request, please log a request by calling us on 1300 791 678, using the My Sentrian portal or complete the support request form.

Book your free strategy session.

Spend some time with a Sentrian expert and walk away with a plan to get your business tech on track.