Discover how a growing Victorian law firm simplified communications, improved staff flexibility, and gained greater visibility into client calls by bringing telephony directly into Microsoft Teams with Sentrian's hosted telephony.
Learn how AI agents can help your team save time, improve service, and focus on higher-value work, with four real-world use cases.
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Copilot Facilitator can act as your virtual meeting agent, saving you time before, during, and after meetings.
Copilot can change how you use Excel - get clearer, cleaner data faster.
In this episode of AI in 90 Seconds or Less, Jaeden offers 4 tips on how you can level up your AI prompting
A local law firm was nearly the victim of an email spoof and impersonation attack. Sentrian’s cybersecurity controls contained the incident.
AI adoption doesn’t replace people. It removes repetitive work, lifts productivity, and supports better decisions when introduced with the right strategy and governance.
See how AI automation and agents help Sentrian teams work smarter by cutting admin, streamlining workflows, and creating more time for meaningful work.
After‑hours malware, active intrusions, and risky AI use. See how modern cybersecurity controls protect Australian businesses in real time.
See expert tips on data security, protection, and backup when using AI.
See how we're using AI ourselves to work smarter and free ourselves up for high value tasks, collaboration, client support, and creativity.
This episode of "AI in 90 Seconds or Less" focuses on bringing AI into your business, team, and organisation.
Welcome to the first episode of our new series, AI in 90 Seconds or Less. This episode focuses on privacy and security.
AI is transforming how teams work, and our experts have shared five quick tips to help you get started confidently.
We received more questions than we had time to answer. So here’s a recording of all the questions we were asked on the day for anyone who’s question remained unanswered.
We’re excited to announce that Sentrian has relocated to a new office in Milton (Brisbane). We believe in looking after our people, so our people can look after you.
AI is reshaping how Australians look for legal information and choose a law firm. Traditional SEO still matters, but it no longer guarantees visibility in AI-generated answers from tools like ChatGPT, Gemini and Google’s AI Search. For law firms, this shift affects how potential clients discover, compare and trust practitioners. This article breaks down what’s changing, why it matters for legal services, and how Edge Marketing helps firms stay visible in this new search landscape.
Our recent webinar, AI in the Workplace, was our most popular yet. Attendees asked some fantastic questions around effective prompting, team productivity, and AI’s impact on entry-level roles. We’ve compiled the top five questions – and our experts' answers.
Our experts break down Microsoft Facilitator’s potential to streamline workflows – and the governance needed to use AI tools effectively.
AI is the buzzword du jour, yet few Australian businesses realise just how quickly the rules around its use are tightening. With the federal government looking to introduce mandatory “AI guardrails”, the days of treating data governance as an afterthought, especially for smaller businesses, are fast coming to an end. If your business is experimenting with AI, or you just want to avoid regulatory whiplash, now’s the time to get on the front foot. Read on to demystify the reforms and learn how to prepare your business for the AI-enabled future.
ASIC’s lawsuit against FIIG Securities over “systemic and prolonged cybersecurity failures” is a wake-up call for all professional services firms, not just large financial institutions. The regulator expects even small and medium businesses to implement basic controls. Relying on size as an excuse no longer cuts it. Neglecting cyber hygiene exposes firms to legal, financial, and reputational risks. The message is clear: cybersecurity is a core business issue that demands executive oversight and regular attention. Proactive investment in IT security safeguards both compliance and future commercial opportunities.
Cybersecurity is no longer optional—but which framework is right for your business? In this blog, we compare the long-standing Essential 8 with the newer, SMB-focused SMB1001 framework. Learn the key differences in complexity, certification, and human-focused strategies so you can make an informed choice.
Cyber threats are evolving fast, with Australian businesses facing a rising risk of attacks in 2025. From phishing and ransomware to supply chain breaches, understanding these threats is crucial. This guide covers key cyber risks, how to protect your business, and the latest security trends like AI-driven threats and Zero Trust Architecture.
With the recent rise of AI use, it’s natural for people to wonder about how they can incorporate AI into their data governance. But, how can AI be integrated into your data governance not only safely but responsibly?
In today’s fast-paced digital world, cyber threats are on the rise, and businesses of all sizes are vulnerable. For small and medium enterprises (SMEs), a single cyber incident can have especially devastating financial and reputational consequences. While it’s important to invest in cybersecurity technology and software, it’s equally as important to focus on staff awareness of potential risks and threats.
Snapdragon/ARM-powered devices offer enhanced performance, energy efficiency, and portability, making them ideal for mobile and cloud-based applications. Key advantages include AI capabilities, lightweight designs, and compatibility with cloud-native architectures. However, challenges such as software compatibility, driver availability, performance variability, and higher costs should be considered.
In a recent interview, two of our key team members, Robert Wilkinson, Head of Business Development, and Alex Roubin, Project Engineer, shared their experiences and insights on how Teams Calling is transforming our approach to communication.
Cybersecurity is a broad field that encompasses much more than just installing antivirus software. Sentrian Expert Phil explains it involves a comprehensive approach that includes user education, logging and monitoring, application control, and more.
On Friday 19 July 2024 a faulty update to security software vendor CrowdStrike's Falcon Sensor application triggered widespread disruption. Companies worldwide were affected, with Microsoft Windows based computers running CrowdStrike software displaying a blue screen of death.
Cyber security continues to be a prime concern for law firms in 2024. How can you help to ensure that your firm is ready?
We all know that backups are important and we assume that we are all over how our backups work and that we are safe. You might be surprised though that this is not always the case. In this article we explore 4 surprising facts about backups that you might not already know!
As a Managed Services Provider, Sentrian must maintain high levels of security internally to protect our customers and their data. In addition to the many controls that we have implemented, Sentrian are also ISO 27001 Information Security certified to give our customers the certainty that they require to know that our organisation follows international best practice.
The healthcare industry in Australia relies heavily on technology to deliver efficient patient care while maintaining the security of sensitive data. Whether you're running a small clinic or a larger healthcare facility, finding the right IT partner is vital...
Learn how automatic scaling of cloud desktop-as-a-service soltions, simplifying the desktop infrastructure, and extending the life of your hardware can significantly reduce the cost of running Windows desktops for your business.
Azure Virtual Desktop, Microsoft's flagship hosted Windows 10 platform, provides a huge number of benefits including low cost, high performance, flexibility and security.
Learn how Virtual Desktop Services provide a seamless, secure solution to accessing office files from home. With features like centralised data storage, secure remote access, these services are an invaluable tool.
Investigating how a businesses iT security environment can be improved by the use of virtual desktop services.
My Sentrian is an IT support and management portal, it has been developed to make sure that you are the focus of all we do. Using My Sentrian allows us to get help to you faster and resolve your IT issues more efficiently.
Getting and keeping a cyber insurance policy is no longer a simple matter of finding a broker and buying one. As the cyber risk increases year on year, insurers are tightening up requirements that must be met by companies before they can be considered for a policy. We have worked with Hunter Broking Group, cyber insurance experts, to come up with the 6 most common requirements that insurers will have before considering writing a policy for your business.
By far, the most used Microsoft facility is ‘Exchange Online’, the hosted email solution. However, people are under the impression that their email is completely backed up simply by using email on Microsoft 365, but this is not the case.
We were lucky to have the chance to sit down with the General Manager of Sentrian's client No More Knots, Kristy Donoghue, to have a chat about her experience working with us as their managed IT service provider.
No longer an unobtainable "toy" for gamers, the curved screen is now a viable option for your office or home workspace.
Sentrian have a team of 15 stepping together for a great cause, STEPtember to raise funds for cerebral palsy. With an added benefit of group activity while we continue to work remotely.
For many years we have worked hard to make Sentrian a great place to work…and now it’s official!
Microsoft continually update their Teams product further enhancing our remote working experience. Take a look here for the latest improvements.
Safety of passwords is still critical in protecting your data, this is reminder of how to ensure your passwords are not at risk.
An update on cyber security attacks, both internationally and in the APAC region, from the latest Verizon Data Breach Investigations Report.
The long awaited update to the Microsoft browser, Edge, is here and it's actually pretty good!
State based cyber-attack targets widespread organisations.
As you plan for your staff to return to the workplace, here are some great signage solutions to ensure your team stay safe and healthy during the pandemic.
The new Starlink satellite network promises to deliver super fast connectivity speeds and ACMA have signed off on the initial steps of approval.
If you're currently spending more time thinking about home gadgets to make life a little easier (or just more fun!) then this blog is for you.
Technology tips for when you're ready to move your work back to the office.
The wait for the improved Teams grid experience is over! We will all have access to the increased audience by the end of this month.
A quick look at the different types of data you may be holding and an explanation of how to effectively manage and store it.
Now, more than ever, we are required to be aware of fraudulent email attacks. Learn how Microsoft ATP can keep you safe no matter where you're working.
Check out our grog blog for some great tips on where to buy alcohol on-line while self isolating.
Take a look at our fitness technology tips as the stay-at-home directive gives us more time to work on our exercise regime.
Microsoft have announced name changes to their Office 365 suite of products.
On-line socialising has arrived and will become more popular than ever. Learn about some of our favourites as we all learn to socialise from a distance.
The fastest, simplest way to get your team working remotely with a hosted telephony solution.
It seems the entire planet of previously office based staff are moving to working from home, and all at the same time. Following are some tips to surviving and thriving in this new world order, whether you're a WFH newbie or a seasoned campaigner.
Insights from our very own Rob on his experience of a forced COVID-19 isolation. The downside is not a surprise!
The spreading Coronavirus is impacting Australian businesses, Sentrian is working with organisations to plan & implement a response to the COVID-19 threat.
Details of the current biggest threat to data breach and how applying MFA will stop it.
The rapidly spreading Coronavirus is impacting global economies and is predicted to effect us at a local level. How can you be best prepared?
While collab tools are constantly developing, we love using the Flip 2 for the proven meeting style of standing around a whiteboard, with a new age update.
All you need to know about the end of support for Office 2010.
Check out these apps currently in use and recommended by the Sentrian team.
The top 4 security trends that could come back to bite you if you ignore them.
The highlights of CES 2020 reveal a plethora of new technologies and some insight into the decade ahead.
A bunch of handy googling tips to make searching the internet more efficient (and fun!)
Microsoft Teams continues to integrate with hundreds of apps to make our workday more collaborative and productive.
How Microsoft is continuing to enable the average user to automate workflows making our workday more efficient.
The top 5 takeaways from Microsoft's recent flagship event, Ignite, promising to make your work life more productive.
Have you been wondering which tech gadgets you should be considering for Christmas gifts this year? Not these!
Managed Meeting Rooms is an add-on service for Microsoft’s Teams Rooms, purposed to ensure organisations collaborate with seamless and productive meetings.
With the NBN slowly drawing closer, it's time to consider your telephony options including Hosted PBX.
Access your data the way YOU want to, without compromising security or control.
Office 365 includes productivity hacks to increase work efficiency and, ultimately, to ensure customers are making the most of their subscriptions.
Having an Office 365 backup strategy in place is the surest way to ensure continuity in business and to reduce the risk of potential loss of your data.
A reminder of the best ways you can request support from us so that we can continue to provide you with exceptional IT services!
In a world of remarkable business stories, Crestron Airmedia 2.0 is an easy standout with its HD wireless presentation technology.
After 22 years, nearly as many renovations, and countless fond memories, we are saying goodbye to the office we have called home for over 2 decades.
Quick, fast tips for making your passwords more secure. See our password dos and dont's.
Using and remembering passwords doesn't have to be a day-to-day chore. You likely already have the devices needed to reduce your reliance on passwords.
Facial recognition security in many phones from LG, Sony, Samsung & more is not secure and can easily be fooled by a simple photo. But Face ID by Apple and long passcodes remain viable security methods.
Outlook on mobile devices has a default setting to automatically allow read receipts in the background, regardless of your desktop settings.
Microsoft is finally ending support and security updates for Windows 7. Users of the popular operating system should start planning now to ensure their data is kept secure.
Workplace chat apps like Slack or Microsoft Teams can be far more productive than email, particularly if used cleverly. Here are 11 tips for improving your conversations.
Smashed your iPhone screen? Dropped it and cracked the glass on the back? Here's how to repair your iPhone and how much it costs.
Microsoft have unveiled a significant but familiar redesign for Outlook. A sleeker look with less clutter is the clear priority. Some users may see the changes in a matter of days or weeks, but others might be left waiting for months. Those without Office 365 won't see it at all.
Microsoft continues to roll-out regular feature updates for its task management app To-Do. Users can now mark high-priority tasks as important. Plus, List Sharing now includes attribution.
Microsoft finally has a free version that offers a significant amount of functionality & will be appealing for small businesses. Plus can finally be archived into a read-only mode.
The Sentrian Centurions successfully completed the 55km Oxfam Trailwalk and raised over $5,800 for a great charity!
Microsoft is adding more and more new features to Microsoft To-Do with users now able to collaborate for the first time.
Microsoft is finally dropping support for one of its two mobile email apps. But OWA users may be unsettled by the change. Find out when the OWA apps will stop working and how to replace them.
Reforms to Australia's domain name system are on the cards, with '.au' addresses coming soon. The public consultation period for the changes is closing soon.
Technology fuels business innovation but only when placed in the hands of individuals given the freedom and time to ask 'how can this be improved?'.
Finding a drop-off zone in the Brisbane CBD is now a bit easier with a new Google Maps overlay.
