Microsoft Copilot and AI Implementation Program

Give your team the skills and knowledge they need to use Microsoft Copilot and AI for business.

The Copilot and AI Implementation Program is a structured, end‑to‑end rollout designed for organisations ready to adopt AI effectively and sustainably. We help you integrate Microsoft Copilot across your business while addressing every angle of AI adoption: technical setup, strategy, governance, cultural readiness, and internal capability.

We focus on real outcomes, productivity gains, and momentum.

By demonstrating clear value early, your teams gain confidence, engagement grows, and AI becomes part of how your organisation works every day.

What we deliver

This program targets practical, high‑impact use cases tailored to your organisation. We work alongside your teams to embed secure, effective, organisation‑wide Copilot use — not just as a tool, but as part of your operating rhythm.

Benefits

• Accelerated time-to-value
See productivity gains and ROI within weeks by focusing on high-impact use cases

• Establish your AI council
We’ll help you form a team within your organisation to drive AI innovation success

• Governance and risk mitigation
Configure critical controls to minimise risks and prevent misuse, including shadow AI

• Boost workplace satisfaction
Empowered, engaged teams are more likely to adopt AI usage long-term.

Who is this for?

This program is ideal if your organisation:

• Wants to become AI-savvy and stay ahead of the curve
• Aims to integrate AI into everyday workflows and large-scale initiatives
• Seeks measurable business outcomes from AI adoption
• Wants a structured rollout covering strategy, culture, governance, security, and skills
• Is committed to building internal capability.

Details

Duration: 3 months
Location: On-site and hybrid options are available
Cost: Please speak to us for tailored pricing.

What clients are saying

See what other professional service providers in Australia are saying about our Copilot and AI Kickstart Training.

It’s been a positive impact for everyone to:
A) not be afraid of AI,
B) learn it, and
C) start using it to enhance their daily activities.

I’ve worked with Sentrian for over 15 years. I continue to use them because they’re a great team to work with. Communication is great and I’ve worked with them on a number of projects. I can’t recommend them enough.

Sam

IT Manager at HMW Group

Learning outcomes

1. Confidently use Copilot AI across Microsoft 365

Your staff will leave knowing exactly what Copilot AI is, where it fits, and how it enhances day‑to‑day work – enabling them to move from curiosity to confident use.

Your team will learn to:

• Identify the tasks Copilot AI performs best
• Set realistic expectations about quality, speed, and appropriate use
• Understand what makes Microsoft 365 Copilot AI different from generic AI chatbots.

2. Use the Copilot app to accelerate everyday work

Your team will learn practical ways to improve output quality and reduce time spent on drafting and research.

Your team will learn to:

• Generate documents, ideas, and summaries using the Microsoft 365 Copilot app
• Navigate and use integrated Copilot Notebooks in OneNote
• Apply productivity‑boosting shortcuts and prompting patterns.

3. Write effective prompts that deliver accurate, useful results

Your team will gain a repeatable prompting framework they can use across all Microsoft apps.

Your team will learn to:

• Use techniques to refine Copilot AI responses
• Use methodical, structured prompts that produce consistent, high-quality results.

4. Transform communication and meetings with Copilot in Outlook & Teams

This module focuses on high‑impact skills for daily communication and collaboration.

Your team will learn to:

• Manage their inbox
• Improve follow-up procedures
• Summarise Teams chats and channels
• Summarise long email threads and draft emails faster
• Use Copilot for meeting prep, notes, recaps, and actions
• Use audio recap features to extract essential insights automatically.

5. Run more effective meetings with Facilitator

Facilitator gives structure, clarity, and accountability to meetings – your team will learn how to use it before, during, and after discussions.

Your team will learn to:

• Capture real‑time insights and follow‑ups
• Apply best‑practice meeting behaviours supported by AI
• Use Facilitator for planning, agenda creation, and context setting
• Produce consistent, high‑quality recaps with customisable templates.

6. Draft, rewrite, analyse, and automate with Copilot in Word & Excel

This module focuses on building practical document‑creation and data‑analysis skills.

Your team will learn to:

• Draft and rewrite documents using Copilot in Word
• Analyse data, create formulas, and explore insights in Excel
• Use Excel “Analyst mode” for deeper reasoning and analysis
• Use Agent Mode for more advanced, goal‑driven document tasks
• Move seamlessly between OneNote, Word, Excel, and Copilot Chat to complete work faster.

7. Build sustainable AI habits

The program ends with guidance on embedding Copilot into daily workflows.

Your team will learn to:

• Streamline daily tasks with AI
• Troubleshoot common Copilot mistakes
• Use effective Copilot prompting for consistent output
• Identify the highest‑value Copilot use‑cases for their role
• Maintain momentum with curated learning resources and next steps.